Privacy policy

Amber Carvings hedgehog 2

Overview

This privacy policy sets out how Genuine Amber uses and protects any information that you provide when you use this website. “Genuine Amber is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using this site, you can be assured that it will only be used by this privacy statement. “Genuine Amber may change this policy by updating this page from time to time. So please check this page from time to time to make sure you are happy with any changes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What data do we collect?

Genuine Amber respects everyone’s right to privacy. Your data (name, surname, company name, address, telephone number, email address, and other information provided in the e-shop registration form) is collected and processed for the following purposes:

  • to process your orders for goods;
  • issue financial documents (e.g. invoices);
  • resolve problems with the delivery of goods;
  • fulfill other contractual obligations;
  • for direct marketing purposes (only with your consent);
  • for analytical purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased, where it should be sent,
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

We accept payments through Paysera. When processing payments, some of your data will be passed to Paysera, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Paysera Privacy Policy for more details.

Consent

By using this website, you consent to the collection and use of information by Genuine Amber.